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Back Up & Synchronization


FAQ

  • Q1 How can I back up the data in my mobile phone?

    Depending on your phone model and the type of data which you want to back up, you can back up data
    from your phone's memory to a compatible PC or a memory card, and your contact phone numbers can
    also be backed up in your phone's SIM card.
    Alcatel PC Suite is used during this process. Alcatel PC Suite is a free PC software which allows you to
    store, edit, and synchronize phone data with a Windows-based PC. Please be noted that in some cases,
    with PC Suite you can only back up and restore data to the same phone model, and that the types of
    data that can be backed up and restored vary from model to model. You can visit our Website to download
    the latest version of PC Suite for your phone model.

  • Q2 How can I synchronize my mobile phone data with my PC?

    To synchronize your mobile phone data with PC, please use Alcatel PC Suite. Alcatel PC Suite is a free PC software which allows you to store, edit, and synchronize phone data with a Windows-based PC. Please visit our Website to download the latest version of PC Suite for your phone model.